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Useful information for your stay in Portugal.

Citizens of the European Union, Bulgaria, Cyprus, Iceland, Liechtenstein, Norway, Romania and Switzerland need only an identity card to enter Portugal.

In addition to their identity card, minors must also present authorisation from their parents to travel.

For visits of less than 90 days, a passport valid for at least three months after the end of their stay is necessary for visitors from Albania, Andorra, Antigua and Barbuda, Argentina, Australia, Bahamas, Barbados, Bosnia-Herzegovina, Brazil, Brunei, Canada, Chile, Costa Rica, Croatia, Guatemala, Holy See, Honduras, Israel, Japan, Macedonia, Malaysia, Mauritius, Mexico, Monaco, Montenegro, New Zealand, Nicaragua, Panama, Paraguay, Saint Kitts and Nevis, San Marino, Serbia, Seychelles, Singapore, South Korea, United States of America, Uruguay, Venezuela, Special Administrative Regions of the People’s Republic of China in Hong Kong and Macao and Taiwan territorial Authority.

Citizens from countries not mentioned above need a visa to enter Portugal, which may be requested at the Portuguese Embassy or Consulate of their country for stays of up to 90 days.

Under the terms of the Convention Implementing the Schengen Agreement, flights between Schengen states are considered to be internal flights and passengers do not need to obtain another visa.

Air
Portugal’s excellent geographical position makes it a stopover point for many airlines at airports all over the country:
Lisbon – Portela Airport – Phone: 218 413 500
Oporto – Dr. Francisco Sá Carneiro Airport – Phone: 229 432 400
Faro – Faro Airport – Phone. 289 800 800
Funchal, Madeira – Funchal Airport – Phone: 291 520 700
Ponta Delgada, Azores – João Paulo II Airport – Phone: 296 205 406

ANA – Aeroportos de Portugal, SA is the Portuguese airport authority and provides departure and arrival information on www.ana.pt

There are several Portuguese airlines offering regular domestic and international flights.
TAP – Air Portugal (www.tap.pt) is the country’s “flagship” airline and has scheduled flights to more than 50 international destinations and domestic flights between Lisbon, Oporto, Faro, Madeira and the Azores, and also between Madeira and Porto Santo.
SATA  (www.sata.pt) has regular flights between all the islands of the Azores and from the Azores to Madeira and mainland Portugal. SATA also offers regular flights to a number of international destinations.

Rail
CP – Comboios de Portugal (www.cp.pt), the Portuguese railway company, offers a vast rail network covering the whole of mainland Portugal and also offers international train services to Vigo, Madrid and Paris.
There are a number of options to meet your needs:
– The top-of-the-range “Alfa Pendular” trains offer the fastest and most comfortable rail link between Lisbon and the Algarve and, in the north, Oporto or Braga, with stops in Coimbra.
– The “Intercidades” or Intercity service covers the Lisbon-Oporto-Guimarães, Lisbon-Guarda, Lisbon-Covilhã, Lisbon-Évora-Beja and Lisbon-Faro routes.
– The international Sud-Express train and Lusitânia hotel-train leave from Lisbon.
– There is a vast network of regional, inter-regional and suburban trains covering the whole of the country.

Road
Portugal has a good road network composed of Motorways (AE), Main Trunk Routes (IP), Complementary Trunk Routes (IC), Main (National) Roads (EN) and Secondary (Municipal) Roads.
There are two types of motorways:
– the traditional motorways with toll booths, where payment is made either in cash or by bank card. These motorways also have a Via Verde (green channel), which is an electronic toll system that allows drivers  to make the payment by bank debit and is intended for use solely  by those who have an electronic device identifying their vehicle, which they have previously acquired at one of the respective sales outlets (www.viaverde.pt)
– and motorways that have an exclusively electronic toll system, where tolls are collected by exclusively electronic means. As vehicles pass through the toll gates, they are picked up by electronic detectors placed at the entry to the channels, which are identified with the words “Electronic toll only”.

Coaches
There are regular coach services between Portugal’s main towns and cities. For details of routes, timetables and fares visit www.rede-expressos.pt the website of Rede Nacional de Expressos (only in Portuguese).

Underground
The underground is an important addition to the traditional forms of public transport.
In Lisbon and Oporto it operates between 6 a.m. and 1 a.m.
The Lisbon underground (www.metrolisboa.pt) is the older of the two and reaches a considerable part of the city. Its network has gradually been extended in recent years. Both the oldest and the most recent stations are decorated with panels of tiles by renowned Portuguese artists, making them true underground art galleries.
In Oporto, the underground (www.metro-porto.pt)  is new. There are six lines in operation – blue, red, green, yellow, violet and orange -, and most of their route is above ground.

Taxis
Taxis are usually cream in colour, although there are still some painted black with a green roof in the traditional Portuguese style.
The fare is shown on the taximeter. The prices are affixed inside the car or you can ask the driver about them.
If you phone for a taxi you have to pay an extra 0.80 euros. There is a charge of 1.60 euros for luggage, regardless of weight or the number of pieces.
Carry cots, pushchairs, wheelchairs and walking aids are carried free of charge.
Outside towns, transport by taxi is paid per kilometre, and the passenger is informed of the amount in advance. Where they exist, the passenger has to pay the road tolls there and back.
Tipping is at the passenger’s discretion, though it is normal to tip 5-10% or round the amount up to the nearest euro.

American Express Line (only if in Portugal): 707 50 40 50 (available 24h.)

From outside of Portugal: +351 214 27 8 205

 

National Emergency Number: 112
Health
www.portaldasaude.pt/portal 

Azores:
Angra do Heroísmo – Santo Espirito Hospital: 295 403 200 | http://www.hdes.pt/
Horta Hospital: 292 201 000
Ponta Delgada – Divino Espírito Santo Hospital: 296 203 000 | http://www.hseah.org/

Aveiro:
Infante D. Pedro Hospital: 234 378 300 | http://www.hidpedro.min-saude.pt
Cliria – Hospital Privado de Aveiro: 234 400 700 / 808 234 400 | http://www.cliria.pt/

Coimbra:
Coimbra General Hospital (Covões): 239 800 100  | http://www.huc.min-saude.pt/
Coimbra University Hospital: 239 400 400 / 239 400 600 | http://www.chc.min-saude.pt

Évora:
Espirito Santo Hospital: 266 740 100 / 266 700 357 | http://www.hevora.min-saude.pt
Misericórdia de Évora Hospital: 266 760 630 / 266 760 634 | http://www.hmevora.pt/

Faro:
Algarve Private Hospital: 282  420 400 | http://www.hpalg.com/
Faro District Hospital: 289  89 11 00 /  289 802 555  | http://www.hdfaro.min-saude.pt
Lagos Hospital: 282 770 100 / 282 770 116
Santa Maria de Faro Private Hospital: 289 892 040 | http://www.hppfaro.pt/pt/
Portimão Hospital: 282 450 300  | http://www.chbalgarvio.min-saude.pt

Leiria:
Santo André Hospital: 244 817 000 | http://www.chlp.pt/
São Francisco Hospital Centre: 244 819 300  | http://www.chsf.pt/

Lisbon:
Amadora Sintra Hospital: 21 434 82 00 / 21 434 84 44 | http://www.hff.min-saude.pt/
Cascais Hospital: 21 482 77 00  | http://www.hppcascais.pt
Santa Maria Hospital: 21 780 50 00 / 21 780 51 11 /  21 780 52 22 | http://www.chlc.min-saude.pt
São José Hospital: 21 884 10 00 | http://www.chlc.min-saude.pt
S. Louis Hospital: 21 321 65 00 | http://www.hslouis.pt/
CUF Hospital: 21 392 61 00 / 21 002 52 00  | http://www.hospitalcufinfantesanto.pt/
SAMS Hospital: 21 842 20 00 | http://www.sams.pt
British Hospital Lisbon XXI: 21 721 34 00 | http://bhlxxi.galileisaude.pt/gpsBH
Cuf Descobertas Hospital: 21 002 52 00 | http://www.hospitalcufdescobertas.pt/
Luz Hospital:  21 710 44 00 | http://www.hospitaldaluz.pt/
Lusíadas Hospital: 21 770 40 40  | http://www.hpplusiadas.pt/pt

Portalegre:
Doutor José Maria Grande Hospital: 245 301 000 | http://www.ulsna.min-saude.pt
Elvas – Santa Luzia Hospital: 268 637 600 | http://www.ulsna.min-saude.pt

Oporto:
Boavista Private Hospital: 22 206 25 00 | http://www.hppboavista.pt
São João Hospital : 22 551 21 00  | http://www.hsjoao.min-saude.pt 
Santo António Hospital: 22 207 75 00  | http://www.chporto.pt 
Cuf Porto Hospital : 22 003 90 00  http://www.hospitalcufporto.pt/
Arrábida Hospital : 22 377 68 00 | http://www.hospitaldaarrabida.pt/

Other Cities:
Almada- Garcia da Horta Hospital: 21 272 71 00 | http://www.hgarciaorta.min-saude.pt
Beja- José Joaquim Fernandes Hospital: 284 310 200
Braga Hospital:  253 027 000  |  http://www.hospitaldebraga.com.pt/
Bragança District Hospital: 273 310 800 | http://www.ulsne.min-saude.pt
Castelo Branco- Amato Lusitano Hospital: 272 000 180 / 272 000 272 | http://www.ulscbl.min-saude.pt/
Funchal Hospital Centre (Madeira): 291 705 666 / 291 705 600 | http://www.sesaram.pt/
Guarda- Sousa Martins Hospital: 21 200 200 | http://hsmguarda.pai.pt/
Santarém District Hospital: 243 300 200 / 243 300 861  |  http://www.hds.min-saude.pt
Setúbal- São Bernardo Hospital: 265 549 000 / 265 522 133  | http://www.chs.min-saude.pt
Setúbal- Santiago Hospital: 265 509 201 | http://www.hospitaldesantiago.pt
Viana do Castelo- Santa Luzia Hospital:258 802 100 | http://www.ulsam.min-saude.pt
Vila Real Hospital Centre: 259 300 500 | http://www.chtmad.min-saude.pt
Viseu- São Teotónio Hospital: 232 420 500 | http://www.hstviseu.min-saude.pt

Police
PSP- Policia de Segurança Pública: www.psp.pt
GNR- Guarda Nacional Repúblicana: www.gnr.pt

Azores:
PSP / Command: 296 282 022
PSP / Ponta Delgada Airport: 296 205 517
PSP Trânsito / Traffic: 296 284 327
GNR Ponta Delgada: 296 306 580

Coimbra:
PSP / Command: 239 851 300
GNR Coimbra: 239 794 300
GNR / BT – Brigada de Trânsito / Traffic Brigade: 239 794 400

Faro:
PSP Faro: 289 822 022
PSP Lagos: 282 762 930
GNR Albufeira: 289 590 790
GNR Faro: 289 887 603
GNR Vilamoura: 289 381 780
GNR / Traffic: 289 598 730

Funchal:
PSP / Command: 291208 400
PSP / Funchal Airport: 291 520 889
PSP Trânsito / Traffic: 291 208 400
GNR Funchal: 291 214 460

Lisbon:
PSP/ Lisbon Metropolitan Police Command: 21 765 42 42
Esquadra de Turismo / Lisbon Tourism Police Station: 21 342 16 23
Esquadra de Turismo  / Cascais Tourism Police Station: 21 486 39 29
GNR de Sintra: 21 924 49 25
GNR – General Command: 21 321 70 00
PSP Trânsito / Traffic: 21 750 12 00

Oporto:
PSP / Oporto Metropolitan Police Command: Tel: 22 209 20 00
Esquadra de Turismo / Oporto Tourism Police Station: Tel: 22 20818 33
GNR / BT- Brigada de Trânsito / Traffic Brigade: Tel: 22 339 96 00

Other Cities:
PSP / Aveiro Command: 234 302 510
PSP / Beja Command: 284 313 150
PSP / Braga Command: 253 200 420
PSP / Bragança Command: 273 303 400
PSP / Castelo Branco Command: 272 340 622
PSP / Faro Command: 289 899 899
PSP / Guarda Command: 271 222 022
PSP / Leiria Command: 244 859 859
PSP / Santarém Command: 243 322 022PSP / Setúbal Command: 265 522 022
PSP / Vila Real Command: 259 330 240

Telephones
PT – Portugal Telecom: 118 (National Directory Enquiries)
Optimus: 16103
TMN: 1696
Vodafone: 16912

Airports
ANA- Portuguese airport authority/ provides departures and arrival information:
www.ana.pt 
ANAM- Madeira airport authority/ provides departures and arrival information:
www.anam.pt
Faro Airport: 289 800 800
Funchal Airport(Madeira): 291 520 700
Ponta Delgada Airport (Azoren): 296 205 400
Oporto Airport: 22 943 24 00
Lisbon Airport : 21 841 35 00 / 21 841 37 00

Transport
Information on Transports: www.transpor.pt
ACP- Automobile club in Portugal:707 509 510 / Web: www.acp.pt
Brisa-National motorway network company :808 508 508 / Web: www.brisa.pt
CP- Comboios de Portugal (Portuguese Train): 707 210 220 / Web: www.cp.pt
Sata (Portuguese airline): 707 227 282 / Web: www.sata.pt
Tap-Portugal (Country’s “flagship” airline):707 205 700 / Web: http://www.flytap.com
Rede-Expressos (National Coach company): 707 223 344 / Web: www.rede-expressos.pt
Central Nacional de Táxis Digital (national phone number) : 707 277 277
Taxis in Faro: 289 895 790 (RádioTáxis)
Taxis in Funchal: 291 764 476
Taxis in Lisbon: 21 793 27 56
21 811 90 00 (RádioTáxis)
21 811 11 00 (Teletáxis)
Taxis in Ponta Delgada: 296 302 530
Taxis in Oporto: 22 507 39 00 (RádioTáxis) / 22 507 64 00 (Táxis Invicta)

Other Services
Cruz Vermelha Portuguesa / Portuguese Red Cross: 21 391 39 33
21 940 49 90 (Emergency)
21 771 40 00 (Hospital)
CTT- Post Office: 707 26 26 26

Forestry Protection National Number: 117

SEF-Serviço de Estrangeiros e Fronteira (Border and Immigration Service):808 202 653
Web: www.sef.pt

 

Portugal is one of 17 European Union countries whose common official currency is the euro.

Except winter time, i.e., between 1 a.m. on the last Sunday in March and 1 a.m. on the last Sunday in October, summer time is in effect and the official time in mainland Portugal and Madeira is Universal Time Coordinated plus one hour.

In the Azores, the time is one hour earlier than in the rest of Portugal and therefore one hour earlier than the Universal Time Coordinated during winter time and two hours earlier during summer time.

EUROPEAN UNION COUNTRIES
Travellers arriving from European Union countries can carry items for personal use in their luggage that do not exceed the following limits:

Tobacco products:
– 800 cigarettes
– 400 cigarillos (cigars weighing not more than 3 grammes each)
– 200 cigars
– 1 kg of loose tobacco.

Alcoholic beverages:
– 10 litres of distilled beverages and spirits with an alcohol content over 22% vol.
– 20 litres of distilled beverages and spirits, wine- or alcohol-based aperitifs, tafia, sake or similar drinks with an alcohol content of up to 22% vol.
– 90 litres of wine (including a maximum of 60 litres of sparkling wines)
– 110 litres of beer.

Transport and circulation of money

Travellers who enter or leave the European Union territory carrying amounts with them equal to or higher than €10,000, should declare this amount to the Customs authorities, in compliance with the stipulations of Regulation (EC) nº 1889/2005, that has been in force since June 15, 2007. This imposition aims to reinforce the EU’s efforts to counter criminal activity and reinforce safety, by combating money laundering, terrorism and other criminal practices.

THIRD COUNTRIES
Travellers coming from non-EU countries may only benefit from exemption from VAT and special duties liable on the goods transported within their baggage, provided that these are for personal use and do not exceed the following limits:

Tobacco products (1):
Cigarettes – 200 units
or
Cigarrillos (small cigars with a maximum weight of 3 g/unit) – 100 units
or
Cigars – 50 units
or
Smoking tobacco – 250 grams

Alcoholic beverages (2):
distilled drinks and spirits with strength over 22% vol. – total of 1 litre
or
Spirits and alcoholic beverages, aperitives with a basis of wine or of alcohol, tafia, saké or similar beverages of an alcoholic strength by volume not exceeding 22% vol; sparkling or fortified wines, liqueurs – total of 2 litres
and
still wines – total of 2 litres.

Perfumes:
50 grams of perfume
and
250 ml toilet-water

Coffee (1):
500 grams
or
Coffee extracts and coffee essences – 200 grams

Tea:
100 grams
or
Tea extracts and tea essences – 40 grams

Other goods:
Travellers benefit from an exemption provided that the value of the goods does not exceed 175 euros.
This amount is reduced to 90 euros for persons aged less than 15 years.

(1)  Travellers aged less than 15 years do not benefit from any exemption in relation to these products.
(2)  Travellers aged less than 17 years do not benefit from any exemption in relation to these products.

Transport and circulation of money
Travellers who enter or leave the European Union territory carrying amounts with them equal to or higher than €10,000, should declare this amount to the Customs authorities, in compliance with the stipulations of Regulation (EC) nº 1889/2005, that has been in force since June 15, 2007. This imposition aims to reinforce the EU’s efforts to counter criminal activity and reinforce safety, by combating money laundering, terrorism and other criminal practices.

Entry into Portugal of cats and dogs from other EU Member States
It is necessary to present a passport issued by a vet who has been accredited by the respective competent authority, which must:
– contain indication of the owner’s name and address;
– confirm that the animal is identified via a microchip (the device used should be in conformity with the ISO 11784 standard or Annex A to the ISO 11785 standard, otherwise, the owner must have equipment that enables the chip to be read), or a clearly legible tattoo (only permitted during a transitory period – up until 03/07/2011);
– confirmation of a valid anti-rabies vaccination, or revaccination if applicable, carried out when the animal was at least 3 months old, in accordance with the recommendations of the manufacturing laboratory, with an inactivated vaccine of at least one antigenic unit per dose (WHO standard).

Entry into Portugal of cats and dogs from countries outside the European Union
It is necessary to present a Sanitary Certificate issued/validated by the Official Veterinary Authority of the country of origin (accompanied by confirmatory documents of vaccinations, and if appropriate an antibody titration). The certificate should confirm the following:
– identification via a microchip (the device used should be in conformity with the ISO 11784 standard or Annex A to the ISO 11785 standard, otherwise, the owner must have equipment that enables the chip to be read), or a clearly legible tattoo (only permitted during a transitory period – up until 03/07/2011)
– confirmation of a valid anti-rabies vaccination, or revaccination if applicable, carried out when the animal was at least 3 months old, in accordance with the recommendations of the manufacturing laboratory, with an inactivated vaccine of at least one antigenic unit per dose (WHO standard).

In relation to certain countries it is also necessary that the certificate confirms a neutralising antibody titration, of at least 0,5 UI/ml. This requirement does not apply to several countries such as Andorra, Canada, USA, the Russian Federation, Japan, Norway and Switzerland, amongst others, and we therefore suggest that you search for further information on this matter from the Directorate General for Veterinary Practices www.dgv.min-agricultura.pt or from http://ec.europa.eu/food/animal/liveanimals/pets/nocomm_third_en.htm

Circulation of pets
Portuguese people love animals and often keep cats or dogs in their homes. Nonetheless, animals are not permitted to enter restaurants, shops, supermarkets and certain beaches.

Animals are allowed to enter public transport services provided that they are of good health and hygiene and are transported in clean, well-preserved carrying cases or if they are guide dogs for persons with visual impairments. The transport operator may refuse to transport animals during rush-hour periods and the transport of dangerous or potentially dangerous animals is expressly prohibited.

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